Dial Innovation Help Desk 1.2.2c
Login



X
Login




News

Kevin B 02/08/2022 01:02 pm

We are announcing a new switch in our organization. It will allow for faster voice connections. We will also be offering new Conference and Video calls as well.

---

Kevin B 12/31/2020 09:12 pm

Happy New Year to everyone.

May 2021 be better than 2020.

We look forward to working with you in the coming year.

---

Knowledge Base

Kevin B 12/26/2020Disconnect after about 30 sec

New customers, if you get disconnected after about 30 seconds, go to your router settings and make sure that SIP ALG (Application Layer Gateway) is turned off.

---

Kevin B 08/04/2020One Way Audio

One way audio on VoIP systems is usually caused by firewall or NAT translation. One of the simplest way to correct the problem is check your firewall settings to make sure that the audio ports needed for FULL audio are open. If that fails try turning on STUN (Session Traversal Utilities for NAT) to correct the problem. You can always send us a message for help.

---